Policies and FAQs

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You’ve Got Questions. We’ve Got Answers.

Please read individual product descriptions carefully. Our enormous variety requires product specificity and many questions are often answered within the description. If you have a question not covered in the description, by all means email us or give us a call and we’ll be happy to help. Call 574-202-7694 for Josh or 574-238-3448 for James.

We make every effort to do our homework and provide fair, accurate pricing, but with over 30,000 parts in inventory, it’s a tough gig. By all means, feel free to shoot us an offer on any product and we’ll respond quickly.

Our standard shipping is USPS Priority or UPS Ground. Our experience has been the most reliable with these two services, but we can ship with another service of your choice if you would like. Next day air and international shipping is available, but please call for a quote.

Local pickup is available from our New Paris, Indiana location.

Most parts ship the same day if ordered by 12PM. If you have a tight deadline, please call to confirm shipping times. Tracking numbers and links are emailed to you when your product is shipped. Please allow 24-hours for the shipping provider to begin logging shipment updates.
We make every effort to provide accurate photos and describe the product condition accurately. All items can be assumed to be ‘used’ but in good working order unless otherwise noted in the descriptions.
All items, new or used, include a free 30-day warranty unless otherwise noted in the description.

To initiate a return, please contact us for authorization. Refunds are processed only after the returned item is received and its condition verified.

If your item is damaged, faulty or our description was inadvertently inaccurate, J&J will cover the cost of return shipping. If you simply changed your mind or ordered the wrong item, you as the buyer will be responsible for return shipping.

Yes, We Buy New & Used Parts & Equipment!

We’re always looking for new inventory. We demo and salvage large quantities of new and used parts. Give us a call and let us know what you have and where.

+1 574-202-7694

A Decade of 100% Positive Feedback

Over 60,000 items sold on eBay with 100% positive feedback

Pump arrived at lightning speed and was exactly as described. Would absolutely purchase from again!! Thank you!!!
Very honest person I ordered 5 vintage Benjamin light sockets and the porcelain ended up being broken on one of them. I messaged him about it and he refunded the money within 2 hours.
Minor issue that happened during shipping. Seller was very communicative and reached a quick agreement that was great for the both of us. Seller was honest and fair. Pleasure to work with.
Came just as the listing showed, and quickly. Seller is definitely going on the watch list.
Thank you for the quick shipping, packaging was excellent and the product was as advertised.
Quick shipping. Excellent customer service. Quality merchandise. Look forward to doing business again in the future.
Excellent seller to deal with!!! Top Shelf... Product as described…
Quick, easy transaction with no issues. Would do business with again.
Item arrived with missing part. jjindustrial responded quickly and made it right! Thank you!
Showed up very quickly and was exactly as described, not to mention prior to even buying he was very straight forward, honest and quick with responses on questions I had.
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